Customer Service


Orders of $100 + receive 10% off
Orders of $250 + receive 20% off
Orders of $500 + receive 30% off

Discounts will be automatically applied when your cart total reaches the appropriate amount, before shipping. These discounts do not apply to shipping fees.

Exchanges & Returns

Your satisfaction is very important! If you’re not happy, please contact me and let me know if you’d prefer an exchange or a refund.

Buyer pays shipping costs, and the item must be returned within 7 days, in the same condition that it was received.

I genuinely want my customers to be happy and come back often! If there’s an issue, just communicate so that we can work together to find a positive solution.

Minimum Order

This shop has a $15 minimum order policy; please order at least $15 worth of products before shipping. You are free to mix and match – it does not have to be $15 worth of one item – but your order should total at least $15 before shipping fees are added.


Our secure shopping cart accepts most major credit cards.  You can also pay using Paypal.


Duties, Taxes and Customs Forms: 
Buyers are responsible for all duties, taxes and customs charges imposed by their country. Customs forms will be filled out accurately, to reflect the true nature and value of the purchase. Packages returned due to unpaid duty charges will be refunded, less shipping and reclamation fees.
Washington state residents pay 8.9% sales tax. If you’re eligible for a tax exempt purchase, please email a copy of your business license.

Insurance: All purchases of $25 or more will be shipped with insurance.

Shipping address: Please be sure to provide a current shipping address, as this is the address that I will ship to. If you’re using Paypal, please double check that this information is up to date.

Timelines: I ship worldwide via the USPS, three times a week. Orders usually ship within 48 hours of payment, and often within 24 hrs.  Typical transit times are listed below:

  • 1st Class Mail typically takes 3-7 days within the US, and 10-30 days internationally
  • Priority Mail usually takes 2-3 days within the US, and 7-10 days internationally
  • Express Mail takes 24-48 hours within the US, and 3-5 business days internationally

Please note that mail systems world wide are still seeing delays due to the COVID-19 pandemic. This is slowly improving, but please be patient if current transit times are longer than usual.

Size, Quantity & Condition

This shop specializes in vintage and antique beads and jewelry supplies ranging from 40 – 100 years or older, and many items will show wear or quirks that are typical of vintage glass. Such imperfections are part of the charm and history of antique beads with unique cuts and colors that are no longer being produced!

For example, antique seed beads often have imperfect shaping or less consistent sizing than modern beads. Similarly, vintage stones may have small nicks around the edges or tiny “fleabites” on the foiled backs. Despite these signs of age, they remain beautiful, usable and collectible.

The product photos and descriptions will clearly detail the item’s size, quantity and condition. If you’re still unsure, please ask – I’m happy to help!